Last Updated: November 14, 2025

This Privacy Policy describes how RDS HVAC Repair and Installation (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website, located at [Your Website Address], and our services in Watertown, MA.

1. Information We Collect

We collect information you directly provide to us, which may include:

Contact Information: Name, email address (rdshvac07@gmail.com), phone number, and physical service address (156 Summer St, Watertown, MA – 02472).

Service Information: Details about the HVAC service you require, job history, and equipment information.

Technical Data: When you visit our website, we automatically collect data like your IP address, browser type, and interaction data (e.g., pages viewed).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our HVAC services.

To communicate with you, including sending estimates, invoices, and service appointment reminders.

To respond to your inquiries and requests.

To market our services and special offers, where permitted by law.

To prevent fraud and maintain the security of our services.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who perform services on our behalf, such as payment processors or scheduling software.

Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court order).

4. Data Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the Internet is 100% secure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: rdshvac07@gmail.com

Address: 156 Summer St, Watertown, MA 02472